Shipping policy
Shipping Policy
Last Updated: August 2, 2026
Thank you for shopping with MODIQUE FASHION. We are committed to delivering your order safely and on time.
Processing Time
-
Orders are processed within 1–3 business days after payment is confirmed.
-
Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times:
-
United States: 5–10 business days
-
Canada: 6–12 business days
-
United Kingdom: 5–10 business days
-
Australia: 7–14 business days
-
Europe: 7–14 business days
-
Other International Locations: 7–15 business days
Please note that delivery times may vary due to customs, weather conditions, or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location and the shipping method selected. Free shipping may be available during special promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Customs & Import Duties
International customers may be required to pay customs duties, taxes, or import fees according to their country's regulations. These charges are the responsibility of the customer.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are always happy to help.
